Ways Reading Area Employers can Work More Effectively with a Staffing Provider – Part Two
September 3rd, 2009In my last post, I promised more tips for improving your staffing results by strengthening your provider relationship. Here are a few additional ways to “take it to the next level”:
Set clear expectations.
Establish mutually agreed-upon guidelines for interacting with your supplier. If you haven’t already, create processes for placing orders, conducting quality control checks, measuring results, and keeping in touch. Setting these expectations up-front can prevent communication breakdown and ensure expedient service.
Provide feedback.
Once you’ve set expectations, it’s important to maintain an ongoing dialogue with your staffing service. Keep them abreast of changes in your company. Give your staffing rep useful, honest feedback on his company’s service and the performance of employees placed – unless he’s aware of a concern or problem you’re experiencing, your rep can’t do anything about it. So make sure you regularly discuss what you can do, together, to improve quality of service and placements.
Take advantage of all your staffing provider can do for you.
Good relationships have fringe benefits. Many staffing services offer valuable “extras,” at little or no cost, which could be beneficial to you, such as:
- computer software training for applicants
- detailed reports on your staffing usage
- applicant drug screening
- productivity analysis of your work processes
- assistance in developing position descriptions
- customized orientation and training for contingent workers and new hires
- paycheck drop-off for contingent workers
Ask your staffing rep what value-added services his company offers. Then take advantage of the ones that make sense for your company.
Berks & Beyond is committed to developing long-term, mutually beneficial relationships with client companies. We want to help you save time and money, while making it easier for you to find the qualified people you need. Contact us today to take your staffing relationship to the next level – we’ll show you how better staffing can make your company even more successful.